Frances Bilbao

Frances Bilbao is a visionary Clinical Psychologist and the Founder of Mums Matter Psychology, Australia’s first and only fully bulk-billed private perinatal psychology practice. Through her leadership, since 2015, over 20,000 women—many of whom face severe barriers to care—have accessed free, specialist mental health support. Frances has revolutionised the field by proving that high-quality care can be delivered affordably and sustainably within the Medicare system. Her impact is not only clinical but systemic, reshaping how Australia supports new and expectant mothers during their most vulnerable moments.

Within Mums Matter Psychology, Frances leads a team of 110 perinatal mental health clinicians. She is a registered Supervisor for Psychologists and oversees the training of Masters students, interns and Clinical Registrars.

Frances is a full member of the Australian Psychological Society (APS) where she was the National Convenor of the Perinatal and Infant Psychology Interest group and Fellow of the College of Clinical Psychologists. She has over 15 years of clinical experience working with clients in the perinatal phase and has authored and presented at various Perinatal Mental Health and Maternal & Child Health conferences. Frances also has extensive experience working on projects across multiple industries in her former career as a management consultant and has a passion for community development.